Is remote support secure?

Tue, 07/17/2012 - 10:13 -- admin

Yes. Our remote support and screen-sharing system uses the same security architecture as all Citrix Online products: all your data is protected end-to-end with Secure Sockets Layer (SSL) and 128-bit Advanced Encryption Standard (AES) encryption. In other words, it’s like working inside a safe. No unencrypted information is ever stored on our system. Powerful passwords and ongoing infrastructure scans guarantee the security of your information.